Learn here how your personal information is collected, used, and protected on betn — complete transparency about everything.
In summary: betn never sells your personal information to third parties. Protecting your privacy is our core responsibility.
Betn ("we", "our", "platform") has created this privacy policy to ensure you understand clearly how we handle your information. This privacy policy applies to the betn website, mobile app, and all related services.
By using the betn platform, you consent to the terms of this privacy policy. If you disagree with any part of this policy, we recommend not using our services. We may update this policy from time to time — so check this page regularly.
We are committed to ensuring your privacy in accordance with Bangladesh's Digital Security Act and international data protection standards.
Betn collects your information in various ways. Details are provided below:
Directly provided information:
Automatically collected information:
| Type of Information | Reason for collection | Mandatory? |
|---|---|---|
| Name & Contact Information | Account creation and communication | Yes |
| Identity Verification Documents | KYC compliance | Yes |
| Payment Information | Completing transactions | Yes |
| Gaming History | Service improvement & responsible gaming | Automatic |
| Cookie & Browsing Data | Improving experience | Partial |
Betn uses your information only for specific and legitimate purposes. The list below details all reasons for our data usage:
You can stop promotional emails or notifications at any time. However, critical service-related messages will continue to be sent.
The betn platform uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device.
| Cookie Types | Purpose | Controllable? |
|---|---|---|
| Essential Cookies | Maintaining login sessions and security | No (Mandatory) |
| Performance Cookie | Remembering language and preferences | Yes |
| Analytics cookies | User behavior analysis | Yes |
| Marketing cookies | Relevant advertising display | Yes |
You can disable optional cookies anytime from your browser settings. However, disabling required cookies may cause the platform to malfunction.
Betn adheres to industry-leading standards in protecting your information. Our security measures are as follows:
In the event of a data breach, we will notify affected users as quickly as possible and take necessary action.
Betn does not retain your information longer than necessary. However, certain information must be kept for specified periods due to legal obligations.
After the specified period, information is safely destroyed or anonymized.
Under betn's privacy policy, you enjoy the following rights. To exercise any right, contact our support team.
You have the right to know what information we hold about you.
You have the right to correct inaccurate or incomplete information.
You may request deletion of your information if there is no legal obligation to retain it.
You may request to restrict the use of your information in specific circumstances.
You have the right to receive your data in machine-readable format.
You have the right to stop consent-based data processing at any time.
Betn is for individuals aged 18 and above only. We do not knowingly collect or process personal information from anyone under 18.
Betn is an international platform. In some cases, your information may be stored or processed outside Bangladesh. Any such transfer is always accompanied by the following safeguards:
Betn reserves the right to modify this privacy policy at any time. For significant changes, users will be notified in advance via email or platform notification.
For any questions, concerns, or complaints about this Privacy Policy, please contact betn's Data Security team:
We take all privacy-related requests seriously and attempt to provide solutions as quickly as possible.
We protect your privacy through technology & policy combined
Every transaction and personal detail is protected with 256-bit SSL encryption. No one can intercept your information in transit.
Each account is verified to ensure your identity is secure and no one else can open an account in your name.
Regular security audits & penetration tests are conducted by third parties to identify vulnerabilities before they can be exploited.
Betn never sells your personal information to third parties. Your data is used solely to improve our services.
Enable 2FA to add an extra layer of security to your account. Even if your password is compromised, your account remains protected.
Sensitive information such as identity document numbers are masked in the database, ensuring that even internal staff cannot view complete details.
You have full control over your information on betn
Request our support team for a view of any information we hold about you. You will receive a complete report within 30 days.
To correct inaccurate information, update directly from account settings or contact our support team.
After account closure, all information beyond legal obligations will be permanently deleted within a specified timeframe.
Your privacy at betn is our highest priority. Sign up on our secure platform and enjoy Slots, Sports Betting, Bingo, and much more.
Frequently asked questions by our users